FBA Seller Reimbursements; Find eligible refunds
In order to reconcile your FBA inventory report, you would need to first download it so that we can sort and arrange it as needed so that we can find all adjustments quickly and easily in order to know which ones we need to request a reimbursement for, select fulfillment from the dropdown menu of the reports tab on seller central.show more
On the next page, under the inventory heading on the left side menu, click inventory adjustments link, and select the download tab on the next page. Select the date range you wish to run the report for.
And then click the yellow request, CSV download button. If you would like your report an Excel format or the gray request TXT download button. If you would like your report in a notepad or word format.
Once you report status on the right side of your download line, says download, click this download button to download and open your report. As mentioned previously, we need to sort by reason code and look for codes, DEM and Q. This will then allow us to reconcile where SKU or ASIN was lost. But then found or where it remains lost or damaged, where an adjustment code is D the product has been disposed of. And you can immediately make a note to create a case for reimbursement for this ASIN.
Where an adjustment code is E the product was damaged while in the care of Amazon. And you can also immediately make a note to create a case for reimbursement for this ASIN. Where an adjustment code is M the product is missing and is considered misplaced. You would first have to see which of these M coded ASINs appear again with an F code.
As some of these items may have been. Those that do not have a matching F code remain missing and you can then make a note to request a reimbursement for these ASINs. where an adjustment code is Q. The product was removed from your inventory from a specific disposition status, and then added back to your inventory with a new disposition status.
You would need to reconcile these ASINs with any of the same ASINs with a P code. Anything not found with the P code in a newly constituted disposition may need to receive a reimbursement unless that disposition is defective customer damaged, distributed damaged, carrier damaged by your carrier or expired.
It is further important to note that Amazon will automatically seek to reimburse you for the other codes. That is anything that is predispositioned as warehouse damaged or carrier damaged, but it does not do any harm to open cases for these to be a reimbursed anyway, armed now with your list of ASINs that need reimbursements, you can proceed to open a case for them.