Vendor Central Reports and Analytics
The best way to use the defect list report. Once you have downloaded, it is as follows to see which chargebacks you have been issued and for what reason, which purchase orders have been affected, how much the penalty. And what the defect or non-compliance actually was.show more
Armed with this information. You can then embark on a thorough investigation as to why you were charged, gather all relevant information against this reasoning. And come back to this page to submit the dispute.
You can also use this report to manage your reconciliations on what chargebacks are deducted from your payments from Amazon, despite having disputes still pending review. You can also use this report to monitor which of your disputes end up successful and are reversed. It is a very handy report to keep track.
All your non-compliances, whether they were charged or waived, whether you have disputed them or not, whether the dispute has been successful or rejected, whether the penalty has come off, one of your remittances from Amazon and whether it has been reversed, if successful.