How to Stay On Top of Your Store Project Status
• Where to Check Your Store Status
To view the status of your storefront, login to the amazon account that you created your store in. Navigate to the stores dropdown and click manage stores and then click edit store. In the top right corner under moderation status, you will find the current status of the project. If the project is still in the moderation process, it will say in progress.
• How to Find the Reason for a Rejected Page
1. Email. If any pages on your store were rejected for any reason, Amazon will notify you through email with the specific reason for the rejection notice. Included in the email will be a link that takes you directly to the store builder.
2. Stores Preview Window. You can login to your amazon account and go to the store builder. At the top of the page, you will get an error message that notifies you the reason for a rejected page. It will detail which page got the rejection and a general statement about what needs to be fixed. If you click edit, it will take you to the image that needs to be altered. If you need a refresh on Amazon’s content acceptance policy, go to the help dropdown menu and click on the content acceptance policy. If you need additional support or feel that your page was rejected incorrectly, you can scroll down to the bottom of the page and click get support in the bottom left corner in order to create a case with support.