Errors While Enrolling a Brand in Brand Registry

If you are receiving this error, it means your account status is not normal. The only solution to fix it is by contacting the team mentioned in the error message and they will guide you to the corrective action. The error message will have an email address of the team you should reach out too, in the process of creating your account.

You are on the page titled tell us about your business and you received the error message. Something went wrong. Please try again later, this is a system error. Please wait for 15 minutes before you try adding the information again. If you still face the same error and you are a seller, please reach out to the seller support team by visiting the contact us page.

If you are not a seller contact support through brand registry, contact us page, you receive the error reset default view. This is a system error. Please wait for 15 minutes before you try adding the information again, if you still face the same error and you are a seller, reach out to the seller support team by visiting the contact us page on seller central.

If you are not a seller contact support through the brand registry, contact us page reference 1,4,0 error. You have problems with your seller account. You cannot register your Amazon brand registry account with these credentials, please go to seller central or contact seller support to update your seller account.

After your seller account is active, you will be able to register Amazon brand registry. That’s a long error message. You are receiving this error because of either of the below two reasons. Your current account status is not normal. Hence you are not eligible to enroll in your brand in Amazon brand registry at this time.

Contact your seller support on seller central to address your selling account status issue before reapplying or the second reason if your current account status is normal, then the other accounts linked to your ID are not in the normal status. In this case, find out the account, having issues and then contact seller support.

The error message reads. You indicated you are a new customer, but an account already exists with email. Whatever the email address is you are receiving this error because there is an existing account associated with the email address you are using to create a new brand registry account. You may have a seller central or vendor central account, but you are not logged in with that account while creating your brand registry account.

Using your seller central or vendor central account credentials when creating your brand registry account will ensure those accounts are properly connected to your brand registry account and benefit from brand registry features. You are already in brand registry, but receive a disclaimer. If you are planning on creating a seller central account with the credentials you use to log in, please create that account first.

Once completed, please come back to brand registry to enroll your brand, using the same credentials. If not, you may continue with brand registry enrollment, another long error message you are receiving this warning message because of two reason. Firstly, you do not have a seller or vendor account created, so you will need to create one.

Or secondly, if you already have a seller or vendor account created abandon this registration creates a new brand registry account while logged into your seller central or vendor central account, you can also complete your brand enrollment using the email you use to create a brand registry account after you enrolled.

Contact brand registry support to add your seller central or vendor central account as a user to your brand registry account, you are unable to apply for brand registry because of the error. There was a problem while creating your brand application, or you are already a part of brand registry, but there is no brand record.

And the system asks you to enroll a new brand. This is a catch all error message for any unexpected problem that arose while creating the application. Please try again after 15 minutes, if the issue persists, you can reach out to the Amazon brand registry team to resolve the issue on their contact us page.

You are on the page titled intellectual property and receive the error message. The trademark registration number you entered is in the incorrect format. Correct USPTO format is six or seven digits long and should include numbers only. The trademark registration number can be located under the US registration number field on the USPTO trademark record, please ensure you are correctly entering the trademark registration number before trying again.

If your trademark was recently approved, it may require up to 48 hours for the change to be reflected on the site. Whew, long error message. But you are receiving this error for one of two reasons. Either you are trying to add the serial number of the trademark instead of the registration number. Which case, please ensure you are correctly entering the trademark registration number, or you are receiving this error because your trademark status is still not in the registered state or your trademark was recently approved.

However it may require up to 48 hours for the change to be reflected on this site also ensure you are entering the correct trademark registration number and selecting the correct trademark office, but say you are on the page titled intellectual property again, and receive the following error message.

The trademark registration number you entered cannot be found for the trademark office you selected, please ensure you are entering the correct trademark registration number and selecting the correct trademark office before trying again, if your trademark was recently approved, it may require up to 48 hours for the change to be reflected on the site.

You are receiving this error for one of two reason. Either you are trying to add the serial number of the trademark instead of the registration number again, which case, please ensure you’re correctly entering the trademark registration number, or as mentioned before you are receiving this error because your trademark status is still not in the registered state or your trademark was recently approved.

Remember it may require up to 48 hours for the change to be reflected on the site. Also ensure you are entering the correct trademark registration number and selecting the correct trademark office. The last error, the trademark is on the supplemental register. If your trademark is on the supplemental register only, and not in the principle register brand register will reject your application.