Vendor Central: Contesting Chargebacks and Invoice Reconciliation
Transcription
Your shortage deductions will appear on your remittance advice from Amazon, and are normally charged against a specific invoice. So the reference will be of that invoice with the letters SCR after them or SC after them, they are usually deducted from that same purchase order and appear as a line item directly under the purchase order payment. You can pull your shortage invoice reports from your dispute management dashboard by selecting dispute management from the payments tab on the top menu of your vendor central dashboard. select shortage invoices.
show moreFrom the dropdown menu of the disputes search criteria under the search disputes heading on your dispute management dashboard for the specific month, you are reconciling as well as possibly the previous month and then click export data at the top right hand side of the table list of shortage invoices.
You can then insert these values in the chargebacks column of your control document. With the chargebacks explanation filled in the chargebacks column to the right of that. However, you would still need to look out for the relevant remittance on which the shortage invoice appears and insert the shortage value in the remittance deductions column in your control document, alongside the relevant remittance number and the purchase order from which you allocate the shortage deduction to as well as check that the shortage value matches that of the value in the variance in net receipts column.
Insert a comment to remittance deductions column cell with the value and shortage invoice number that was deducted from this purchase order payment. So as to keep a record of what shortages have been deducted and which are still outstanding, you can also then insert a comment on the chargebacks column itself with remittance advice number from which that particular shortage was deducted.