By Amazowl Team
The best way to use the update past due PO items report. Once you have downloaded it from vendor central is to identify which items Amazon claims they did not receive and on which purchase orders.
show moreIf you do not agree with their calculations and believe that there were no shortages shipped to Amazon in that particular purchase order, you can then choose to ignore the update and make note of which items on which purchase orders you are ignoring so that you can match them to the shortage claims that Amazon will later generate.
In the interim, you can already plan your disputes for these shortages by gathering all the relevant documentation and images to dispute the shortage claim. Of course, if you do find that you did indeed short ship and ASIN on a purchase order, you can then update the shipped quantity to match that of the received quantity and issue a credit memo on your internal software, as well as on Amazon’s vendor central, when Amazon issues, the shortage claim.
Either way you will have forewarning of any shortages and be able to investigate them and prepare for the action you will end up taking, be that a dispute to the shortage claim or credit memo.
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